Transforming Global Payroll at a Leading Petrochemical Company

A leading petrochemical company with a significant global footprint across 8 countries in the MENA region faced challenges in managing complex payroll operations. HRIS Integration, manual processes, and compliance complexities hindered efficiency and accuracy. By partnering with Ramco, the company implemented a unified global payroll platform and leveraged managed services to streamline operations, enhance visibility, and reduce costs. Through centralizing payroll, automating processes, and ensuring compliance, the company achieved significant improvements in payroll efficiency, accuracy, and employee satisfaction.

The Challenge

Complex payroll landscape

Managing payroll for a large expat population with frequent transfers across more than 8 countries in the MENA region.

System inefficiencies

Manual interventions, and lack of integration.

Compliance risks

Adhering to varying statutory requirements in different countries.

Cost inefficiencies

High operational costs due to manual processes and multiple vendors.

Lack of visibility

Limited visibility into payroll data and financial implications.

Gratuity calculation

Developed a specific gratuity calculation model to accommodate frequent expat transfers across MENA countries.

Multi-currency payments

Implemented support for multiple currencies and automated generation of bank files for all MENA countries.

Costing reports

Created customized costing reports to provide detailed visibility across business units in the MENA region.

Training and User Adoption

To ensure successful user adoption, Ramco provided a three-day training program for the company's central payroll shared service team. The training focused on key system functionalities and processes.

Key Business Benefits

Single global platform
Consolidated payroll processing for all countries in the MENA region on a unified platform.

Centralized management
Outsource payroll processing to Ramco's managed services team for efficient operations.

Statutory compliance
Leveraged Ramco's payroll bureau for ongoing compliance with local regulations in all MENA countries.

Enhanced visibility
Consolidated reporting to provide insights into payroll data across business units and countries in the MENA region.

Automation
Automated generation of 60+ bank files in single click, eliminating manual effort.

Financial integration
Integrated payroll data with financial systems for accurate costing and reporting.

Benefits Achieved

The implementation of Ramco's payroll solution has yielded significant benefits for the company:

Centralized payroll management: Consolidated payroll data and processing for all employees across more than 8 countries in the MENA region.
Improved controls and visibility: Enhanced visibility into payroll data and processes across the MENA region.
Increased efficiency: Automated manual tasks, reducing processing time and errors.
Enhanced compliance: Ensured adherence to statutory requirements through Ramco's payroll bureau for all MENA countries.

Cost reduction: Achieved cost savings by outsourcing payroll processing.
Improved employee experience: Standardized payroll processes and enhanced communication across the MENA region.
Accelerated payroll cycle: Reduced payroll cycle time through automation and system integration.
Strong partnership: Established an ongoing partnership with Ramco for continuous improvement.

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