Ramco aids logistics major, Fairmacs, achieve business transformation

Challenges Faced by Fairmacs

• Fairmacs was previously running on Tally and this did not allow check & control functionality in their operations
• They lacked an operation module to handle their freight forwarding
• It was increasingly difficult to manage the requirements of the organization’s 17 Legal entities and 48 branches professionally

Key Business Requirements of Fairmacs

• Fairmacs was expanding its global footprint and hence required a cloud computing system
• A solution that provided credit checks and validations
• Integrated module was needed for freight forwarding with finance
• Standard Operating Procedure was to be implemented across the company by leveraging technology

Solution Offered to Fairmacs

Ramco offered Freight Forwarding solution catering to the requirements of Sea Freight & Air Freight shipments. Few features offered by Ramco ERP on Cloud are

• Multiple tariff rate definitions based on service, product and customer
• Job and trade lane-wise profitability calculations for every shipment
• Revenue accounting based on bill of lading / Airway bill or cargo way bills
• Automatic creation of liabilities based on events and entering supplier bills
• Remittance to foreign agents in their local currency

Key Benefits Achieved

• Simplified the branch level operations and billing process
• Visibility on credit control and customer outstanding
• Provided an end-to-end visibility & tracking for all jobs
• Finance is integrated seamlessly with operations
• Job categorization with multiple service types and Event tracking on every jobs
• Uniform Standard Operating Procedure was implemented across the globe including India, UAE, Australia, Bangladesh, Singapore, Sri Lanka and United States through Ramco application
• Captured every enquiry from customer / prospect as RFQ (Request for Quotations) and helped in providing the best & standard quote with the help of Tariff Management