Our customer is one of the leading logistics service providers in Indonesia. Founded in early 90’s, and over the years, has expanded its service offerings to freight management, project logistics, warehouse management, bonded logistics center, remote site/supply base services, port management, shipping, coal transportation and stevedoring service. Today, the company has a strong presence in Indonesia with 1200 employees at 30+ locations and 10+ warehouses spread across the country. The logistics organization caters to various industries, including oil & gas, mining, heavy equipment, construction materials, automotives, aviation, steel, telecom, textile, and chemicals.
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1200+
employees
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30+
locations
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10+
warehouses
Challenges
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Multiple disparate systems
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Vast offering to multiple industries
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Need to improve operational efficiency
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Lack of real-time visibility across operations
Solution Offered
Since their logistics offerings were vast and catered to multiple industries, the customer sought a single integrated system that could cater to all the functions. Ramco implemented the full logistics suite including modules for:
- Transportation Management System
- Warehouse Management System
- Hub Management
- Fleet Management System
- Rating & Billing
- Finance
Key Benefits
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Complete operations under a single integrated solution
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Improved communication and transparency
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Automated Invoicing leading to reduced errors and improved accuracy
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Better job planning and execution
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Ability to provide dedicated customer portals
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