Quality management includes customer-driven quality, top management leadership and commitment, continuous improvement, fast response, actions based on facts, employee participation and above all a quality management culture. Each part of the company is involved in total quality, operating as a customer or supplier to one another.
Ultimately whatever be the industry in which you’re present or the size, to survive and succeed in the present scenario, it is imperative that you maintain a very high quality at all stages of manufacturing and distribution