Introducing a game-changing Facility Management Solution that operates like an ecosystem, revolutionizing the way businesses manage their operations. Our FM Solution seamlessly integrates various organizational functions into a holistic network, creating an interconnected web of operations that flow together seamlessly.
Ecosystem Resource Planning
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A solution that just FITS
Ramco Facility Management Services ERP has been specifically tailor-made to support the 'soft' and 'hard' service needs of your industry, which is the right fit for you.
Flexible to another level
Modular solution purpose-built for the FM industry
Insightful mobility
Mobile apps for instant work reporting and inspections on-the-go
Transparent tracking
Track resource allocation and work completion status in real time
Scalable like your business
Scale up users, transactions and service providers as your business grows.
The intuitive, problem-solving ERP you’ve been waiting for
You know your business inside-out. We help you see it outside-in. Our software helps you get a 360-degree view of your core business areas with a click of a button.
Services Management
The problem statement
Facility managers struggle with issues like service-based contracting, invoice generation and collection, contract maintenance, real-time work tracking, revenue leakage, and customer experience.
The solution
Our FM Solution helps with contract management, online attendance tracking, cost-effective operation management and monitoring customer complaints, while giving you real time site-level visibility.
Ecosystem Management
The problem statement
Collaboration between an ecosystem of customers, franchisees and subcontractors is the key to success for an FM company. Organizational boundaries mean real-time visibility into contracts, service orders and customer complaints can be a challenge.
The solution
Our solution ensures transparency and collaboration by providing dedicated customer and service provider portals. Customers can track important service requests and tickets, while service providers can monitor assigned work orders.
Asset Management
The problem statement
Facilities require smooth functioning assets but managing them can raise issues such as tracking real-time asset condition, scheduling preventive maintenance, managing spare parts inventory, and organizing tool availability.
The solution
Our end-to-end solution manages all phases of the asset lifecycle, thus lowering the total cost of ownership while extending the life of assets. Organizations can optimize productivity, monitor critical assets, plan need-based stock requirement and manage expenses efficiently.
For effortless savings...
70%
reduction in customer enquiries using Customer Portals
85%
eduction in direct vendor enquiries using Vendor Portals
70%
increase in customer satisfaction score
1.5%
of annual revenue saved through digitization and automation
Services where Ramco can make a difference
Construction Builds
Operations and Maintenance
Facade Cleaning Services
Guarding Services
Janitorial Services
Housekeeping
Energy Management
Landscaping Services
MEP and Hard Services
HVAC Services
Your FMS Digital Transformation starts here!
At Ramco, our solution suite enables the real estate, maintenance, security and hospitality industries to use state of the art technology, to create a seamless value chain.
Streamlining operations with system-assisted assignment of work orders, services and inspections to franchisees and subcontractors
Empowering the customers with a digital experience of creation, tracking and monitoring of orders and service requests.
Providing a seamless vendor experience by enabling them to place supply orders, approve service requests and track progress at sites.
Mobile reporting of inspections, services and work orders on-the-go, to help managers and decision-makers take operational and strategic decisions based on real-time data and insights.
Excellence stories
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See how Ramco’s flexible ERP solutions helped G4S, a global leader in security, make the lives of 300,000 employees easier and increase their customer retention.
What G4S asked
- Collation of data strewn across legacy systems
- Access site-level information across 120 countries
- Managing a workforce of over 300,000 employees
- Tracking customer satisfaction
What Ramco delivered
- Integrated information system encompassing all functions
- 360-degree view portal to ensure visibility and transparency
- Automated payroll, attendance and HCM for employees
- Customer relationship management and retention
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See how Ramco’s Solution Suite helped DLF - India, a real estate leader, maintain a steady turnover of INR 3651Cr.
What DLF asked
- Collation of data strewn across legacy systems
- Focused analytics dashboard for real-time decision making
- Expand rapidly into retail and corporate segments
- Enhance customer satisfaction
What Ramco delivered
- Integrated information system for residential, retail and commercial
- 360-degree view portal to ensure visibility and transparency
- Flexibility for evolving business models
- Consolidated customer information and automated initiation
Facility Management
Inaya
Purpose-built software with integrated information system for all Facility Management functions
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See how Ramco’s Comprehensive FM Solution helped Inaya, a leading FMS Company in the Middle East, gain complete visibility into operations and make decisions data-driven
What Inaya asked
- Replace Legacy CaFM Systems
- Comprehensive visibility into facility operations
- Seamless appointment scheduling and complaints management
- Efficiency in Resource Management
What Ramco delivered
- Integrated Information System for all Facility Management Functions such as MEP, Civil Works, Waste Management, Cleaning, Pest Control, etc.
- Automated Service Contract, Appointment Scheduling Feedback Management
- Automated Invoicing and Payroll Processing
Visual Dashboards enabling senior leadership to make data-driven decisions