The BPM Trend Report 2010 summarizes the results of a poll on the use of BPM (business process management) tools and SOA (service-oriented architecture). The findings are based on a survey of 100 medium and large companies and provide information about current and future requirements, the type of product and tools used (ERP, SOA / BPM platform, Web services, process visualization and modeling tools, BI and reporting systems, etc.), the strategic objectives for process optimization and investment plans. Discover the results of the poll (only available in German).